Turnkey Websites offers turnkey business solutions for professionals in the pet industry. One of their offerings is a content management system that allows business owners to create and manage their websites. In my role as UX/UI Designer, I conducted user research and redesigned the CMS to be modern and intuitive.
The challenge was redesigning the CMS dashboard to be more modern in design and user-friendly.
The first step was gathering user feedback. I sent a survey to users with the goal of learning their primary reason for using the dashboard, existing features they like, and elements they would like to see changed.
Main takeaways include:
Interestingly, users do have access to edit their contact information by visiting the Account Settings page. In my redesign, I updated the link and page name to Contact Information to make it more explicit.
I explored different ideas for the dashboard until I found one that met the requirements.
The result is a modern, intuitive CMS that allows users to manage their business websites and review inquiries. The next step is to solicit feedback from users and use that to inform the next iteration.